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A Sears store in Glen Allen, Virginia, reveals an apparent inventory shortage.

Business Insider/Hayley Peterson

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Sears says it’s in the process of a transformation that will lead the company back to profitability after years of declining sales.

But conditions inside some of Sears’ stores tell a different story.

Several employees have told Business Insider that they are seeing signs of decay in their stores, which have included a rat problem, collapsing ceilings, empty shelves, and a lack of working toilets, as Business Insider reported last week.

In response, Sears said many of the problems that the employees described have since been resolved.

We visited a Sears store in Glen Allen, Virginia and found some issues similar to what employees had described, including many empty shelves, broken merchandise displays, torn and stained carpet, evidence of water damage, active ceiling leaks, and curtains hanging from the ceiling that hid empty parts of the store.

Here’s what we saw.

The window displays outside the store — which are meant to entice shoppers passing by — are mostly empty.

The window displays outside the store — which are meant to entice shoppers passing by — are mostly empty.

Business Insider/Hayley Peterson

This is what greets shoppers upon entering: an empty table and an empty box.

This is what greets shoppers upon entering: an empty table and an empty box.

Business Insider/Hayley Peterson

At another store entrance, we found an active ceiling leak with a bucket to catch dripping water.

At another store entrance, we found an active ceiling leak with a bucket to catch dripping water.

Business Insider/Hayley Peterson

Overhead, there were a number of water-damaged ceiling tiles. We spotted more than a dozen water stains on the ceiling tiles throughout the store.

Overhead, there were a number of water-damaged ceiling tiles. We spotted more than a dozen water stains on the ceiling tiles throughout the store.

Business Insider/Hayley Peterson

The tools department appeared to be suffering from a severe inventory shortage.

The tools department appeared to be suffering from a severe inventory shortage.

Business Insider/Hayley Peterson

More than half the displays in this department appeared to be either completely empty or short on inventory.

More than half the displays in this department appeared to be either completely empty or short on inventory.

Business Insider/Hayley Peterson

Sears has admitted in recent months that some suppliers are trying to cut back on orders or cancel shipments to the retailer altogether.

Sears has admitted in recent months that some suppliers are trying to cut back on orders or cancel shipments to the retailer altogether.

Business Insider/Hayley Peterson

“We reached the point in the past 12 months where some of our vendors have reduced their support thereby placing additional pressure on our business,” Sears CEO Eddie Lampert said in a blog post Friday.

Business Insider/Hayley Peterson

Throughout the store it appeared that employees…