Every day, online retailer zulily aims to create engaging shopping experiences by launching more than 9,000 styles through approximately 100 new sales, while holding minimal inventory. In order to offer customers unique items, zulily works with more than 15,000 vendors to curate a diverse selection of products, ranging from apparel to home to beauty to CPGs.
“This unique model allows us to be nimble while at scale: constantly testing and trying new things to deliver a great customer experience,” says Richard Tilley, VP of operations planning & network optimization, Qurate Retail Group, which consists of eight retail brands, including HSN, QVC, and zulily.
To learn more about AI/intelligent automation in the supply chain be sure to attend the “Where Are You on the Adoption Curve? An NRF/IBM Automation Research Report” session at the NRF Big Show. The panel discussion will feature zulily’s vice president of technology Bindu Thota.
Because of this, operational efficiency and automation in zulily’s fulfillment centers is a key factor in its strategy and decision making. To continually sustain and grow zulily’s $1.6B-plus business, the retailer has developed a home-grown data and tech-powered supply chain and fulfillment network, including its own warehouse management software (WMS).
“Every software tool used by fulfillment center…