By now, we’re all aware of some of the stereotypes associated with millennials in the workplace. This generation of 20- and 30-somethings has amassed a number of negative – as well as some positive – labels about work ethic, interaction style and loyalty. While it is of course unfair and inaccurate to assume all millennials embody these common characteristics, the stereotypes pinned to this generation have emerged for a reason. And yet, as millennials become an increasingly larger force among U.S. employees, their presence – and the characteristics that come with it – cannot be ignored.
The retail space is no exception. As e-commerce continues to grow and more and more baby boomers and older workers retire, millennials’ presence in the retail warehouse and throughout the supply chain is becoming increasingly crucial. The challenge now becomes how to manage this important group of employees. The following article looks at how millennials in the workplace differ from previous generations, the steps managers can take to improve relations with this group, and why effective management of this group is so important to get right.
Understanding the Millennial Employee
Millennial workers want more than their predecessors. In generations past, engagement in the warehouse was measured based on progress and productivity – employees getting their jobs done well and at a reasonable pace. Those measures are not enough for today’s worker. Millennials want to feel engaged, fulfilled and motivated in the workplace, and chances are that if they don’t, they’ll jump ship. Gallup Research found that millennials who are engaged at work are 64 percent less likely to consider a job change than those who are disengaged. So in order to make use of today’s younger workforce, reduce churn and improve employee retention, managers must learn how to work with millennials and adapt to the needs of this generation.
Reaching the Next Generation
In an effort to cater…