LogMeIn Introduces Bold360 Customer Engagement Platform

LogMeIn, Inc. introduced Bold360, an intelligent customer engagement platform designed to gather a real time 360-degree view of all customer touch points and contextual data in a single solution.

Bold360 is designed to empower customers with self-service tools, eliminating routine tasks from the agent workflow to improve contact center efficiencies and deliver the type of customer experiences that build loyalty.

The Bold360 release includes:

  • An interface that consolidates data from different systems to…