The rise of contactless payments suggests a change in consumer attitudes in favour of the easy and convenient processes that have been popularised online and through mobile technologies, industry figures suggest today.
Figures released by Barclaycard today show a growing acceptance of contactless payments among consumers. The credit card company questioned 2,003 UK adults through Opinium research in July and found that 59% now used this payment method, with 71% saying they now use it more frequently than they did a year ago. The major attraction, it found, was the time saved, cited by 55%, while 48% said they liked the convenience of not putting in their PIN number every time they pay.
“As the old adage goes ‘time is money’ and since introducing contactless to the UK 10 years ago, we’ve seen Brits embrace the technology in their droves,” said Tami Hargreaves, director of innovation and partnerships at Barclaycard Mobile Payments. “And with speed, security and convenience all being so important for shoppers, it’s not surprising that contactless is quickly becoming the most popular way to pay.”
“Faster service also means less time waiting to pay for a morning coffee or sandwich in the midst of the lunchtime rush – which will undoubtedly be music to the ears for the millions of Brits who get frustrated by queues and long wait times.”
Heather Barson, director retail and hospitality UK and Ireland at Fujitsu, said the figures were further evidence of a consumer appetite for digital payments, either directly through contactless debit and credit cards or by…