Simon is debuting a new type of concierge — one that never calls in sick.

The mall owner launched a chatbot designed to deliver customers at its 208 North American centers useful information as they shop. Described as the industry’s first enterprise-wide bot, the artificial intelligence-based technology is available through Facebook Messenger, and provides store and restaurant information, hours of operation, special events, daily promotions and a list of available amenities.

“Our concierge bot is another example of our ongoing efforts to enhance the shopping experience…