The decline of traditional retail has led to job losses across the country, and at least one expert says that’s likely to be the new norm.

“Retail is one industry in which employment is likely to vanish” as job-killing automation replaces more and more store workers, Oxford professor Carl Frey wrote in a dismal report for Citi Bank this week.

More precisely, Frey and a team of researchers estimate that around four in five retail jobs that don’t directly deal with customers…