- Toys R Us is refusing to pay customers with Babies R Us baby registries their “endless earnings” rewards dollars.
- The toy chain owes expectant mother Sarah Maiellano $340, and she won’t see a penny of it.
- “I’m incredibly disappointed that Babies R Us has chosen to not honor its promise to registry customers,” Maiellano told Business Insider.
Toys R Us owes expectant mother Sarah Maiellano more than $340 in Babies R Us store credit as part of its gift-registry loyalty program called “endless earnings.”
But Maiellano — like thousands of other women with Babies R Us registries — won’t ever see that money.
Toys R Us pays out endless earnings in the form of a gift card 12 weeks after parents’ expected due dates. Maiellano’s due date is in May, and Toys R Us said it will stop accepting gift cards in a month as a result of a liquidation.
“I’m incredibly disappointed that Babies R Us has chosen to not honor its promise to registry customers,” Maiellano told Business Insider. “I chose Babies R Us — not Amazon or other online retailers which are being blamed for the closure — exclusively for this cashback program.”
Toys R Us, which is preparing to close…