Optus has provided further information on the closure of its Virgin Mobile Australia subsidiary, revealing on Wednesday it will begin the retail store phase-out from June 4, 2018, and will stop upgrading and selling new postpaid mobile and broadband services on June 15.
All Virgin Mobile retail stores will be closed by the end of next month.
“This decision comes as a result of a strategic review of the Optus and Virgin Mobile brands which was recently conducted ahead of the approaching expiry of the Virgin Mobile brand licence in 2020,” the phase-out FAQs explain.
Around 200 staffers will be affected as a result of the closure, Optus said, and it will do its “very best” to redeploy existing employees within the Optus business “wherever possible”. Optus had on Tuesday revealed it would be cutting 400 roles as part of its strategy to provide premium content and “game-changing experiences”.
“For Virgin Mobile employees, our policy is always to talk to those who may be impacted by these changes first. Any potential options for redeployment within the wider Optus business will be discussed with affected individuals at that time,” an Optus spokesperson said in a statement last week.
Where customers are concerned, the telco said all customers will be able to continue to use their Virgin Mobile service as normal, and that all current contracts will be honoured.