Constantly feeling the pressure to innovate, more retailers are reaching for the cloud to stay on their game. As adoption accelerates, so are retailers’ expectations, making companies eager for new cloud-based innovations.
The following trends, gleaned during the recent Oracle Industry Connect conference in New York, reveal how platforms are evolving and what brands can expect from the next wave of cloud computing:
Increased growth of applications that extend the value of IoT
There are already 7 billion smart devices, and volume will grow to 50 billion devices in five years, according to Douglas Suriano, senior VP and general manager of Oracle communications global business unit.
To harness the rising amount of customer data flowing between these devices, from smartphones and tablets to wearables and appliances, retailers need solutions that can quickly process this information and apply it to customer-facing operations. While many companies already rely on the cloud to access data-driven applications, including artificial intelligence, machine learning and voice recognition, the next wave of cloud-based solutions will focus on evolving “intelligent” solutions, such as blockchain, biometrics, sentiment analysis and robotics. These applications will keep companies on the cutting edge, and improve how…