Luxury skincare and spa brand Temple Spa has doubled mobile revenue after upgrading its ecommerce operation in line with how customers prefer to shop.
Temple Spa, co-founded by industry experts Mark and Liz Warom, saw a 106% increase in turnover from mobile over 12 months after moving to the Magento 2 Commerce platform and creating a smoother, more intuitive customer journey.
Working with ecommerce agency Gene, the retailer also saw a 67% increase in mobile conversion rate over the same period.
“Our customer base shops with us primarily using mobile and tablet devices,” said Adrian Bond, Executive Director at Temple Spa. “Innovation and best practice around selling online is continually shifting, as is consumer behaviour, and our website allows much more flexibility in terms of growth. Gene’s pedigree in building and implementing advanced mobile technologies means we have a sophisticated online shopping experience and the best tools available to serve customers the way they want to be served.”