• Amazon is making changes to how delivery drivers are paid to “enable transparency and accuracy of pay,” according to an internal company email.
  • These drivers are managed by third-party courier companies that work out of Amazon facilities.
  • The new requirements, which take effect November 19, follow a Business Insider investigation into Amazon’s delivery system that detailed numerous reports of missing wages and lack of overtime payments.
  • “Employees rely on you and expect you to pay them on time and reliably without error,” Amazon’s email reads in part. “That’s why Amazon is making an important change that requires your immediate attention.”

Amazon is making major changes to how some delivery drivers are paid to “enable transparency and accuracy of pay,” according to a leaked internal email.

Amazon will soon require its courier companies, which manage thousands of delivery drivers for the tech giant, to electronically track and record employees’ hours using “time and attendance tracking” software provided by the payroll company ADP, according to the email, which was seen by Business Insider.

The requirement, which takes effect November 19, follows a Business Insider investigation into Amazon’s delivery system that detailed numerous reports of missing wages and lack of overtime payments.

Amazon will also soon prohibit courier companies from paying drivers a flat daily rate, according to the email. The companies,…