• Returns for most items purchased on Amazon aren’t free.
  • Amazon will deduct the price of shipping if customers use the provided shipping label. Otherwise, customers can ship items back on their own dime.
  • Amazon will foot the bill only if the cause for return is its own fault, like if an item was broken during its shipment.
  • All items purchased using Alexa come with free returns, however.

Sure, you can return the items you bought to Amazon. But it’ll cost ya.

Returns for most items purchased on Amazon aren’t free, contrary to what some shoppers believe. As customers go through the returns process on Amazon.com, the company clearly explains that it will deduct the price of shipping if customers use the provided shipping label.

Alternatively, customers can ship items back to Amazon on their own dime.

Either way, discretionary returns for most items are not free. Amazon will foot the bill only if the cause for return is its own fault, like if an item was broken during shipment — and not if a customer has simply changed their mind.

As for how much Amazon will charge to return the item, the page for returns on Amazon.com explains it like this:

“The return shipping estimates are based on standard shipping costs. When the return is not the result…