Kroger’s chairman and CEO Rodney McMullen provided his outlook on the future of retail at the NRF 2019: Retail’s Big Show in New York City during a keynote presentation themed, “Restocking the future: Kroger’s insatiable appetite to play and win the long game.”
CNBC “Squawk on the Street” and “Closing Bell” anchor Sara Eisen moderated the 30-minute conversation at the show. McMullen’s top five retail prediction points:
- Retail Won’t Go Away. The industry experiences disruption and transformation every few years, but it’s happening at a more rapid speed than ever before. Leaders in the industry must be willing to not only accept and react to change, but also transform their growth model.
- Retail Will be Digital and Physical. Technology and digital are already mainstays…